as I promised, here are some news regarding the blocked paypal accounts. After many emails, automated responses and fighting their stupid rules all I can do is to ... refund all the money from paypal accounts to you.
No kidding, my options were stripped to two alternatives (by paypal staff):
1. Refund all money.
2. Not to refund money but I have to keep them on paypal for 180 days. Since I *need* that money for manufacturing, it's nearly the same as option 1 because these 180 days are meant as the time period in which I have to manufacture & ship my "products".
If you're curious why all this hassle now and not with SatanDisks or P2AM -- I have no idea. Maybe it all started with that strange unauthorized payment I received, they noticed two accounts, quite a money on them, my "strange" answers about not being possible to show them some shipping documents and things got pretty fast movement. The basic problem is the paypal guaranties buyers (i.e. you) some protection -- you can made a claim to seller when the stuff you have paid for (via paypal) is not shipped. For me it means I have to ship max. 7 days after I receive a payment so there's no way out, I tried very hard to convince them, really.
I'm out of ideas how to solve it in another way. Maybe if you're from United States, you could contact their HQ by phone and ask some real person about some advice / exception / miracle; email communication is way to hell, I was mailing with different person everytime and they don't seem to be interested in fact all of you agree with such schedule conditions at all.
So, what it does mean for you / us:
- if you have paid by another method (bank, moneybookers, cash), everything is OK, your money are received / noted and you don't need to do anything
- if you have paid by paypal (either by credit card or by paypal), I'll wait until April the 1st (for some miracle and then I instruct paypal guys to do a mass refund all payments which arrived since March 1st
- it's clear payment phase must be extended, you'll need to think about another way to send a payment (moneybookers.com seems to be most appropriate)
So that's it. If you can help me in any way, feel free to do so because I tried everything in my power, emailing with paypal staff is no way. And yes, I'm aware how are you pissed off, believe me, it's not a half as I am.
Miro Kropacek aka MiKRO
Users browsing this forum: No registered users and 2 guests