It is a possibility that a mid or low volume has previously been set in Fsound and stored in NVRAM.
getting Xcontrol and Fsound.cpx loaded and check settings is best bet, as your audio is working albeit quietly!
(software in atari1989's archive)
Right, so you get hiss and dull on audio via your FDI? optical/coaxial? and through the headphone out?
Does the DSP look ok? will thr falcon run dsp software ok?
I had my dsp fixed when I sent it to TUS a few years back! I had trouble with the headphone jack! they spotted the dsp issue and fixed it!
Have you tried different audio leads 3.5 jack? is it all the was in? not inserting fully will cause a similar symptom.
all the best!
So it works ok now?
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